Change management for small and medium businesses navigating AI adoption, system implementations and workforce shifts. Not just the tech rollout. The humans who have to live with it.
Brisbane based. Working remotely across Australia and Asia Pacific.
See PricingBook A CallMost businesses have already paid for AI. Far fewer have people using it. The licences get approved, three or four people go hard, and everyone else quietly carries on the old way. That gap is what I work on, and the assessment is where it starts.
I look at what your team does daily, weekly and monthly, how long it takes and what systems you are using. Then where AI genuinely fits, and what will stop people using it. You get a written plan you can act on without me.
The work itself. Setting the tools up to fit how your team actually operates, bringing people with you, training, handling the ones who would rather not, and leaving something in place that tells you in three months whether it stuck.
Contract change management on AI, ERP, HRIS, finance and safety programs. Prosci-certified, twenty years in, and used to picking up a program that is already moving. Short engagements or as part of a wider program team.
Hands-on sessions for small business teams and for households. Bring a laptop and leave with Claude set up and working on your real work, not a demo. Groups of six to twelve.
Structured change management for ERP, HRIS, finance and safety system rollouts. Everything from whole-of-organisation change strategy to go-live support, training and adoption measurement.
Restructures, workforce transition and the everyday change that comes with growth. Handled with both the people risk and the program detail in view, including IR, performance and policy realities.
Your team asks the same questions for months after a new system goes in. I build an assistant that answers them from your own guides, and says so when it does not know, so nobody acts on a confident wrong answer.
I'm a Prosci-certified Change Manager and HR practitioner with over twenty years navigating the human side of transformation: restructures, workforce transition, system implementations and the everyday change that comes with growth.
My career has moved between two complementary worlds: hands-on HR leadership (NEC Australia, The Personnel Group, Mantra Hospitality) and structured organisational change consulting, delivering programs for local councils, health, IT, education and private sector clients.
That mix matters. When a workforce transition or system implementation lands, I've usually sat on both sides of the table: as the HR Business Partner managing the people impact, and as the Change Manager structuring the program. It means I plan for the messy realities, not just the theoretical stakeholder map.
I also speak regularly at industry forums on change, adoption and workforce readiness.
NEC Global Value Realisation Award, 2019 & 2020
Practical, two-hour sessions that get you genuinely using Claude. No jargon, built around your real work. Bring a laptop; leave with it set up and working for you.
For small business owners. Set Claude up as your always-on assistant for emails, marketing, quotes, documents and the admin that eats your day. Walk away with a system that keeps working.
For families & busy professionals. Put Claude to work on the mental load: meal planning, the family calendar, school admin, packing lists and more. People-focused AI adoption, at home.
Open to consulting engagements with small and medium businesses adopting AI, rolling out new systems or navigating workforce transition. Based in Brisbane, working remotely across Australia and Asia Pacific.
If you are weighing up the readiness assessment, send me an email and we will find twenty minutes to talk it through first.